Carol Adler
Retention SpecialistCarol is a dedicated Customer Service Representative, Claims Specialist, and Office Manager with over 26 years of experience in the insurance industry. Her deep knowledge, attention to detail, and calm, supportive approach makes her a trusted resource for both customers and colleagues. Carol takes pride in helping customers navigate their insurance needs with care, clarity, and compassion. Outside of the office, Carol enjoys spending time with her children, grandchildren, and friends, and she loves getting lost in a good book. She is also a big Buffalo Bills fan and never misses an opportunity to cheer on her team. Her warmth, professionalism, and commitment to helping others make her an invaluable part of our agency.