As an Allstate Agent in Hamburg, I know many local families. My knowledge & understanding of the
people in this community help me provide customers with an outstanding level of service. I look
forward to helping families like yours.
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Carol is a dedicated Customer Service Representative, Claims Specialist, and Office Manager with over 26 years of experience in the insurance industry. Her deep knowledge, attention to detail, and calm, supportive approach makes her a trusted resource for both customers and colleagues. Carol takes pride in helping customers navigate their insurance needs with care, clarity, and compassion.
Outside of the office, Carol enjoys spending time with her children, grandchildren, and friends, and she loves getting lost in a good book. She is also a big Buffalo Bills fan and never misses an opportunity to cheer on her team. Her warmth, professionalism, and commitment to helping others make her an invaluable part of our agency.
Audrey Hoegel
Licensed Sales Representative
Audrey is a Licensed Sales Representative and Customer Service Agent with over 20 years of experience in the insurance industry. She brings a deep knowledge of insurance products along with a genuine commitment to helping customers feel supported and well cared for.
A proud local resident of the southtowns, Audrey enjoys being active in her community. Outside of work, she is a devoted mom to four children and shares her home with two cats and a dog. Her passion for taking care of others is reflected in both her personal and professional life, making her a valued member of our team.
Products And Services
Allstate Auto Insurance
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
Allstate Home Insurance
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Allstate Life Insurance
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
Allstate Renters Insurance
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
Allstate Motorcycle Insurance
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
Allstate Condo Insurance
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Allstate Personal Umbrella Policy
Provides you with liability coverage above and beyond what your Auto/Home policy cover for your additional protection from large scale accidents. You’ve worked hard to get where you’re at today, let’s talk through your risks today and see if additional coverage is right for you.
Allstate Scheduled Personal Property (SPP)
Additional protection as an add-on to an Allstate property insurance policy (home, condo, renters) for a specific, valuable item such as an engagement ring, watch, fine antiques and more.
Allstate Landlords Insurance
Helps protect the structure of your rental property , from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Allstate Manufactured Home Insurance
Helps protect permanently installed manufactured homes, personal belongings, and liability.
Allstate Boat Insurance
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!
Allstate ATV Insurance
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
Allstate Business Insurance
Business Insurance protects your business in ways other insurance might not. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
